Millennial entrepreneurs may be delusional, new study finds

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Young entrepreneurs may be twice as ambitious as their older counterparts about the growth potential of their businesses, and four times as likely to hire staff, but this could mean they are delusional rather than talented.

SLA: o inimigo número 1 do bom atendimento

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Qual a coisa que mais destrói a reputação de uma empresa? Fácil: o mau atendimento, principalmente em empresas de serviços. Aliás, empresas de telecom e de software são famosíssimas por serem odiadas em função do seu péssimo suporte ao cliente.

PSA: Email Introduction Etiquette – Always Always Always Use the Double Opt-In Intro

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If you are introducing two people without using a double opt-in intro, you have a high likelihood of being a terrible person.  Yup – I said it.

'Pela primeira vez no Brasil, temos gente rica assustada'

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Sócio majoritário do conglomerado Semco Partners e ex-professor de Harvard e do Massachusetts Institute of Technology (MIT), Ricardo Semler tornou-se um dos empresários brasileiros mais conhecidos no exterior nos anos 90 por aplicar em sua empresa princípios gerenciais que ficaram conhecidos com

Holawhat? Meet The Alt-Management System Invented By A Programmer And Used By Zappos

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Zappos, Medium, and David Allen have all embraced the non-hierarchical management system. Should your company adopt it too? Zappos CEO Tony Hsieh offered his nearly 4,000 employees an ultimatum last week: accept Holacracy or leave.

The Shut-In Economy

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Angel the concierge stands behind a lobby desk at a luxe apartment building in downtown San Francisco, and describes the residents of this imperial, 37-story tower. “Ubers, Squares, a few Twitters,” she says. “A lot of work-from-homers.”

Warming Up to the Manager’s Schedule — Medium

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In Paul Graham’s 2009 blog post “Maker’s Schedule, Manager’s Schedule” he explains why programmers dislike meetings so much. As a technical cofounder who no longer codes, it has been a long transition to the manager’s schedule.

12 Signs Your Company Has An Enviable Workplace Culture

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Use these signs to build a healthy company culture, one employee at a time. Many years ago I worked for a small organization that was effecting change on a national level. It was known for excellence, vision, and world-class leadership. It had a clear mission and strategy.

Zappos is bringing Uber-like surge pay to the workplace

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In September, Zappos chief executive officer Tony Hsieh was wandering the halls of the online retailer’s Las Vegas headquarters and noticed that the customer service center’s walls were covered—floor to ceiling—with sheets of printer paper.

Your Lifestyle Has Already Been Designed (The Real Reason For The Forty-Hour Workweek)

http://ift.tt/1uYNVaY

Well I’m in the working world again. I’ve found myself a well-paying gig in the engineering industry, and life finally feels like it’s returning to normal after my nine months of traveling.

CS in Conversation: Focus on Adoption to Demonstrate the Need for Customer Success

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Amity had the good fortune of sitting down with a pioneer in Customer Success, Paul Teshima the original SVP of Customer Success (circa 2005) at Eloqua – now the Founder and CEO of Nudge Software, to talk about demonstrating the need for Customer Success.

Silicon Valley will destroy your job: Amazon, Facebook and our sick new economy

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The "sharing economy" makes Silicon Valley rich and takes from the rest of us.

My Day Interviewing For The Service Economy Startup From Hell

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I was running to the interview, worried I’d get there late. My temp job was over as of a few days prior. Rent was due at the end of the month, and I needed a new source of income, fast. I was sending out multiple applications per day and I finally had a bite.

Maker’s Schedule, Manager’s Schedule, Investor’s Schedule

http://ift.tt/Zq6X1A

You know it’s a really good blog post when the engineers are sending it to the product managers instead of the other way around. PG’s Maker’s Schedule, Manager’s Schedule was one that rocketed around YouTube teams when it was originally published summer of 2009.

The Little Book of IDEO: Values

http://www.slideshare.net/timbrown/ideo-values-slideshare1?utm_source=slideshow&utm_medium=ssemail&utm_campaign=weekly_digest

We wrote this to give you a sense of IDEO’s culture—the ties that bind us together as coworkers and as people. ... We wrote this to give you a sense of IDEO’s culture—the ties that bind us together as coworkers and as people.

The Motley Fool Culture Code

http://www.slideshare.net/TheMotleyFool/the-motley-fool-slideshare-presentation-2014

Presentation Transcript We built the best company to work for in America* And you can too...

Culture Code - Asana

http://www.slideshare.net/asana/culture-code-asana-29674527

Presentation Transcript A GROUP OF PEERS ON A BOLD MISSION #culturecode ON A MISSION MISSION STATEMENT We‘ve set out to do great things. Our mission statement is clearly defined, so everyone at Asana is aligned towards the same ultimate goal.

The Open-Office Trap

http://m.newyorker.com/online/blogs/currency/2014/01/the-open-office-trap.html

In 1973, my high school, Acton-Boxborough Regional, in Acton, Massachusetts, moved to a sprawling brick building at the foot of a hill. Inspired by architectural trends of the preceding decade, the classrooms in one of its wings didn’t have doors.

The 6 Secrets Of America's Happiest Workplaces

http://www.fastcompany.com/3023191/leadership-now/the-6-secrets-of-americas-happiest-workplaces

The employer ratings site Glassdoor just released their best places to work for 2014--and the results can make your office way better. What makes a company a best place to work? Turns out it has little to do with ping pong tables, more with meaning.

The Right Way to Grant Equity to Your Employees

http://firstround.com/article/The-Right-Way-to-Grant-Equity-to-Your-Employees

Andy Rachleff is President and CEO of Wealthfront, a software-based financial advisor. Prior to Wealthfront, Rachleff co-founded and was general partner of Benchmark Capital. He also teaches courses on technology entrepreneurship at Stanford Graduate School of Business.